Manager Crew Scheduling

2 - 5 jaar

Are you an experienced People Manager and do you have experience with Crew Scheduling? Apply now! 

As Teamleader Crew Scheduling TUI fly The Netherlands you will ensure an optimized planning of all flight and cabin crew members of TUI fly The Netherlands until 72h before departure of the flights, including operational and commercial training duties.

You will aim for operational excellence by balancing commercial and operational requirements within the forecasted budget, training and manpower plan. While ensuring that the legal regulations (OM A Ch. 7, social labour law, training and license expiries, medical checks, visa and vaccination expiries,…) and the WRR, CAO are respected, you will aim for the highest possible productivity and equal distribution of duties. As crew training within TUI fly Benelux is a business critical activity, you will ensure that all trainings (recurrent and conversion trainings, type ratings, simulator sessions, commercial and ground trainings,…) and checks are scheduled according to the OM D requirements, on time and in the most efficient and proactive way for pilots, cabin crew and all instructors. You will ensure that all training facilities are booked and that the Crew Training department is informed about all training related activities. You are responsible for maintaining good relations with the external training suppliers are maintained and for ensuring that agreements are respected.

Moreover, you are responsible for the planning of holiday for all flight and cabin crew members following legal regulations and company agreements. Additionally to planning the rosters of flight and cabin crew members, you are also responsible for scheduling ground duties for all flight and cabin crew members with additional ground functions (e.g. Unit Coaches,…).

In your job as Teamleader Crew Scheduling TUI fly The Netherlands you will represent the Scheduling department in social fora (workers council, FSAG,…).

Additionally to finding solutions for issues addressed in these social fora, you will also analyze recurring trends and difficulties (e.g. initiated via the monthly operational dashboard) on a proactive basis and make recommendations to improve the scheduling policy and processes. When your optimization recommendations are approved and when changes and decisions are taken, you will manage the projects to translate these initiatives into processes and ways of working.

You will give input to the Commercial Flight Planning, Manpower Planning and Training departments to ensure that their future plans are feasible for the Scheduling department. You will proactively anticipate on the changes and decisions from these departments that might impact crew scheduling.

You will prepare management information about crew scheduling for the Head of Scheduling TUI fly Benelux, the Monthly Operational Review Meetings, the TUI fly Benelux Board and other relevant stakeholders to enable fact-based, quick and efficient decision making.

You will collaborate closely with the OCC department to ensure efficient and qualitative hand-overs from the scheduling timeframe to and from the 72h OCC timeframe.

You will collaborate with various other departments e.g. HR, OCC, Training,… to ensure proactive, timely and qualitative information sharing. Moreover you will coordinate and give input to the Unit Coaches and Head of Pilots in case of attitude issues, exceptional cases.

You will manage a team of approx. 12 schedulers and ensure that their delivery meets the defined quality and quantity by great people management (incl. performance reviews, TUIgether engagement creating initiatives,…).


  • You are a strong people manager with significant operational experience;
  • You have experience in a Crew Scheduling;
  • An effective communicator with the proven ability to influence others, develop a strong network of contacts and gain support and commitment from your team and line managers;
  • You have the ability to operate with multiple stakeholders;
  • You are eager to always find the best and most efficient solutions to problems;
  • You have the ability to operate in a changing environment and under time pressure;
  • Self-motivated and autonomous worker with the ability to take initiative and work collaboratively;
  • A logical thinker with the ability to generate ideas and alternatives;
  • Demonstrable ability to clearly understand concepts and arguments verbally and in written documentation.

Our Vision: Think Travel. Think TUI.

Discovering the world’s diversity, exploring new horizons, experiencing foreign countries and cultures: travel broadens peoples’ minds. At TUI we create unforgettable moments for our customers across the world and make their dreams come true. We are mindful of the importance of travel and tourism for many countries in the world and the people living there. We partner with these countries and help shape their future – in a committed and sustainable manner.

Working at TUI Group:
TUI Group is the world’s number one integrated tourism group. Covering the entire touristic value chain under one roof we employ 76,000 people in over 100 countries and offer 20 million customers comprehensive services in around 180 destinations worldwide.

For more information about this vacancy and the procedure you can contact Jeff Lagerweij, Recruiter, via 070-3266677.

We would like to receive your resume and cover letter via the ‘solliciteer’ button below! Applications by e-mail will not be taken into consideration.

Acquisition to this vacancy is not appreciated!

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